Delivery & returns

Delivery

  • We deliver across all of Qatar.
  • Standard delivery is QAR 10, and it's free on orders over QAR 99.
  • Most orders arrive within 1–3 working days. We'll call before we deliver.
  • Payment is cash (or card) on delivery — there's no online payment.

Tracking your order

You'll get an order number as soon as you check out. Use the order tracking page with your order number and email, or sign in to see all your orders and their status.

Returns

  • Unopened items can be returned within 7 days of delivery.
  • Faulty items are covered — contact us and we'll arrange a replacement or refund.
  • To start a return, reach us at newdreamsqatar2022@gmail.com or +974 3168 8403 with your order number.